Welcome to the Balens Bulletin
We’re bringing you the latest insights, updates, and a peek behind the scenes at Balens. From essential guidance on client care to protecting your business in the digital world—and a chance to meet the people who make it all happen—here’s what’s new this month.
Why Client Consent Matters More Than Ever
Consent is far more than a signature on a form—it’s the foundation of safe, ethical practice and a vital part of building trust with every client.
As practitioners, you understand your treatments and techniques, but for your clients, this may all be unfamiliar. Taking the time to ensure clear, informed consent not only protects your clients, but also safeguards your professional practice.
In our latest article, we explore what meaningful consent really looks like and what you should be considering in your day-to-day work.
👉 Learn more about client consent here
Cyber Security: Protecting Your Practice Online
In today’s world, protecting your business goes beyond physical security—your digital presence matters just as much.
Implementing strong cyber security practices helps safeguard your client data, business information, and overall operations. Whether you’re a solo practitioner or part of a larger team, having the right systems in place is essential.
We’ve put together practical, easy-to-follow tips specifically for health and wellbeing professionals to help you stay protected.
👉 Read our cyber security top tips
Meet the Team: Liza Lambert
Our Meet the Team feature gives you a glimpse into the people behind Balens—their stories, passions, and the dedication they bring to their roles.
This month, we’re delighted to introduce Liza Lambert, Head of Business Operations, who celebrates an incredible 27 years with Balens this June.
We asked Liza a few questions to get to know her better:
Do you have any hobbies or interests outside of work?
Home design and interiors—my husband calls the house the fourth bridge; updating never ends!
What are you watching or reading right now?
Bridgerton (obviously 😊) and This Is Our City—completely different, but I love variety. I’m the same with music.
Which three well-known figures would you invite to a dinner party?
Emily Pankhurst, for shaping women’s rights; Barack Obama, for his leadership; and Freddie Mercury—for his incredible talent and energy.
What do you enjoy most about your job?
The team I have the privilege to work with. They’re supportive, hardworking, knowledgeable, and passionate—with a sense of humour that keeps us all smiling.
Balens Bingo: Celebrating International Women’s Day
To celebrate International Women’s Day, the Balens team came together for a fun and meaningful bingo event—raising money for two important charities: Maggs and the Endometriosis Foundation.
This wasn’t your typical bingo game—each card featured famous and pioneering women who have shaped history, adding an inspiring twist to the day.
A big thank you to Henry for organising such a thoughtful and enjoyable event, and for being a fantastic host!